The $150 follow-up review is for new records or an updated recommendation about the same main question as your original review. Request it within 90 days of your original summary.
- Up to 10 new relevant pages, read alongside the original review.
- A 20-minute phone or video call with a physician.
- A short written update explaining what the new records add and questions for your treating team.
The call and written update are completed within 48 hours of acceptance, payment, and complete records, including weekends and holidays. If you choose a later call, we agree a revised deadline when scheduling.
When a follow-up fits
For example, you reviewed a PCI-versus-bypass discussion with us and now have the surgeon’s note. We can explain how that note adds to the original conversation and help you prepare your next questions.
A different main question or a request more than 90 days after the original summary is considered for a new $350 initial review. If you have more than 10 new pages, we agree the scope and any price before you decide.
Your included clarification
The original $350 review includes one clarification requested within 7 days of that summary, with a reply within 48 hours. There is no extra charge to explain something in that original review. The $150 follow-up is for new material that needs another review; it does not include ongoing messaging or monitoring.
Request your follow-up
Ask us about eligibility for a $150 follow-up. We confirm eligibility and scope before card authorization. Choose phone or video when scheduling after acceptance and successful payment.
Contact us for next steps before sharing health information. Please do not email medical records.
What happens next
- We reply within 48 hours and check whether the request fits a follow-up.
- You share the agreed new reports through the approved transfer method. We confirm the physician and scope before acceptance. Authorize your card before the decision, then schedule after acceptance and successful payment.
- After acceptance, payment, and complete records, your call and written update are completed within 48 hours.
Cancellations and scope
Cancel before the scheduled call for a full $150 refund. The same review cancellation, rescheduling, and missed-deadline protections apply as for the initial review. A family member may join with your permission at no extra charge; the appointment remains 20 minutes.
This is education about existing records. Your treating team remains responsible for diagnosis, treatment, prescriptions, and monitoring.
Read the cancellation terms