- hello@plainspokenhealth.comGeneral inquiries only. Do not send medical records or sensitive health information.
- Response target
- Within 2 business daysMonday–Friday, excluding U.S. federal holidays; Eastern Time.
- Phone discussions
- By appointment30-minute calls for accepted reviews. This is not an urgent-care line.
- Service area
- Adults in New YorkRemote educational reviews. No walk-in appointments.
A clear schedule
- 01
Request & fit check
We aim to respond within 2 business days. There is no charge to ask about a review. We confirm eligibility, scope, and what records are needed before accepting a case.
- 02
Your 30-minute call
Our target is a call within 5 business days after acceptance, payment, and receipt of all agreed records. We confirm the actual appointment before payment.
- 03
Your written summary
Our target is delivery within 2 business days after your call, with a clear explanation and questions for your team.
- 04
One follow-up clarification
Send one clarification about the original question within 7 calendar days of your summary. We aim to reply within 2 business days.